Bookings

PLEASE NOTE:

Online bookings are not suitable for the following: BABY BOOKINGS OF ANY KIND, PET PAW PRINT BOOKINGS,

GROUPS OF 9 OR MORE, CHILDREN'S PARTIES,  WHEELCHAIR BOOKINGS.

Please telephone us on 0131 229 1399 for any booking of these types, so we can ensure your visit will be appropriately supported by our staff. We cannot guarantee space for buggies, wheelchairs, help with baby printing and  pet bookings if you have not booked by telephone.

Your reservation books your space for 2 hours. Please arrive at the start of the slot you have booked ready to begin your session, and phone to notify us if you are running late. Bookings cannot be extended beyond the 2 hour slot as another booking will follow yours.

Please book seats for all members of your group, including anyone who is attending in a supervisory capacity and not intending to paint an item themselves.

Currently all Throwing Taster classes and Clay Hand Building workshops are still booked over the phone.

Cancellation policy: For all reservations we require your debit/credit card details. We request a minimum of 24 hours notice for cancellations or amendments to your booking. In the case of a no-show or improper notification of changes, we reserve the right to charge a cancellation fee of £10 per person. Unfortunately no-shows have become more frequent and as a small independent business this impacts us greatly which is why we have found it necessary to implement this charge. Thank you for your understanding.

Pet/Dog Policy: Please don't bring pets with you, as we may have other customers with allergies. If you need to be accompanied by an assistance animal or would like to do a pet-paw imprint, please phone us so we can make special arrangements to accommodate this.

BYOB Policy: We are BYOB-friendly with no corkage fee. Please note we cannot provide you with any glassware or cups so we recommend bringing your own.

Food Policy: We respectfully request that no food is brought into the workshop. This is to avoid any cross contamination of sensitive glazes and materials.

By continuing with this reservation you agree to these terms of operation.